Back on the 18th February I made a determined effort to try and tie up a few loose ends left outstanding from my solar panel installation in November. This was only unresolved paperwork issues but nonetheless very important to clear up.
One of the issue was that of the outstanding Scottish and Southern Electric (SSE) feed-in tariff (FIT) agreement. I left this still outstanding on the 18th which was at that time approaching three months from my solar array fit date. I was expecting a promised call-back from the microgeneration department within five days. Well, the call never materialised and was still waiting over two weeks later.
This week I called the department once more and explained the situation. This was then escalated to a manager and I was called back later the same day to confirm that my contact would be in the post that evening. And sure enough it arrived the very next day – job done.
The agreement came with a covering letter thanking me for appointing Scottish & Southern Electric as the FIT licensee. This is all very similar to that reported before for my fathers solar panel system on 4th February. The document confirms that I have been registered for the FIT scheme and there is also a contract to sign and return.
Also stated within the communication are the submission dates that the meter readings must be taken. It is to be read and submitted to enable quarterly payments for FITs generation and export. These figures can be emailed or phoned through on or around the required dates.